All products you buy are covered by the Dancing Leaf Returns Policy.
If you’ve changed your mind before we have shipped your order, we will refund the entire order amount including any shipping amounts.
If you’ve changed your mind after your order has shipped, we will refund the purchase price of the items excluding freight when you return a product to us that is unopened, in its original packaging, within reasonable best before dates and with proof of purchase.
Items are to be returned by mail at your own expense providing the general return conditions above are met. Please contact our Customer Service Team on 02 8002 1898 to obtain an RA (Return Authority). All returns must have an RA number attached to the package. Returns may take up to 14 working days to process. We recommend sending your returns with Australia Post tracking so you can see when it has been delivered. Dancing Leaf is not responsible for lost packages. Refunds will be issued back onto the same payment method that was used to place the order. Please note that Dancing Leaf will not refund the original delivery fee unless the items are determined to be faulty under the Australain Consumer Law.